You have 15 days from receiving your order to request a return, and we offer convenient door-to-door pickup within KSA, UAE, and IQ.
1. Free Return for Quality Issues: We cover return fees for items with quality problems.
2. Return for Personal Reasons: For non-quality issues, a return fee of SAR20 / AED11 / IQD7750 applies.
Delivery:
Shipping cost depends on the country
Shipping does not include the following countries:
Iran, Cuba, North Korea, Sudan, South Sudan, Ukraine, Syria, Russian Federation, Myanmar and Yemen.
Europe 300AED+ 5% VAT
Asia 140AED +5% VAT
Australia 360AED +5% VAT
South America 330AED +5% VAT
North America 370AED +5% VAT
Important Hint
Please check carefully when delivering the return package, we are not responsible for returned non- anadolshops products.
We will only issue refunds based on the return request you submitted, so please be sure not to return more or wrong items.
Refund Time
anadolshops promises to refund the money immediately after warehouse inspection. The refund will be issued to your the Original Payment Account, as per your request.
• Return to Credit/Debit Card: 3-7 business days.
Note
If you paid by cash on delivery (COD), the amount will be refunded to your anadolshops wallet, which you can combine with coupons or coins on the next purchase.
anadolshops will bear the return shipping fee if there is any quality issue related.
Please return items honestly. We verify all returns to ensure they meet our standards before issuing a refund. Refunds are only issued for correctly returned items.
If you have any questions about returns, please contact our customer service through Live Chat or Email (anadolshops@gmail.com) for support.